This GDPR Privacy Policy is the updated form with direct application starting November 1, 2023.
The privacy of our website visitors is very important to us and we are committed to protecting it. This policy explains what we will do with your personal information. By consenting to the use of cookies in accordance with the terms of this policy when you first visit our website, you allow us to use cookies each time you visit our website.

INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) respects the privacy of our Users and we want you to understand how we collect and use your personal data. This Privacy Policy reflects our data collection practices and will inform you of your rights regarding personal data as protected by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. By using the INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you have the right to refuse to use the INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) services.

The meaning of the terms used: "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity;
"processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
"restriction of processing" means the marking of stored personal data with the aim of limiting their future processing;
"controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of the processing are determined by Union or national law, the controller or the specific criteria for his designation may be laid down in Union or national law; "processor" means the natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
"third party" means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process personal data;
"consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear action, signifies agreement to the processing of personal data concerning him or her;

1. WHAT DATA DO WE PROCESS ABOUT YOU?

1.1 Account details

To use certain features (such as accessing modules and/or programs), you must create a User Account, for which we must collect and store your email address, password, first name, last name, and account settings. As you use various features on our website, you may be asked to provide additional information, including your occupation, photo, date of birth, skills you are interested in, and phone number, mailing address.

1.2 Profile data
You may also choose to provide profile information such as a profile photo, a short biography, country, city, or other data. Your profile data will only be viewable by INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) administrators.

1.3 Data collected by accessing modules and/or programs
When you access content, we collect certain data, including the courses, topics, assignments, lessons, and quizzes you have started and completed; content purchases; discussions with instructors, teaching assistants, and other learners; responses to questions, and other items submitted to fulfill course and content requirements.

1.4 Student payment data
If you make purchases, we collect certain information about your purchase (such as your full name, phone number, billing address, and zip code) that is necessary to process your order and that you may choose to save for future orders. You must provide certain payment and billing information directly to our payment service providers, including your name, credit/debit card information, billing address, and zip code. We may also receive limited information, such as whether you have a new card and the last four digits of the card number, from your payment service providers to facilitate payments. For security reasons, INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) does not collect or store sensitive cardholder information, such as full credit/debit card numbers or card authentication details.

1.5 Contests with prizes, promotions and questionnaires
We may invite you to complete a survey or participate in a promotion (such as a contest, sweepstakes, or challenge), either through the Services or through a third-party platform. If you participate, we will collect and store the information you provide as part of your participation, such as your full name, email address, mailing address, date of birth, or phone number. That information is subject to this Privacy Policy, unless otherwise specified in the official rules of the promotion or in another privacy policy. The information collected will be used to administer the promotion or survey, including to notify winners and distribute rewards. In order to receive a reward, you may be asked to allow us to post some of your information publicly (for example, on a winners page). When we use a third-party platform to administer a survey or promotion, the third-party's privacy policy will apply.

1.6 Communication and assistance
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you, such as your name, email address, messages, location, refund transaction IDs, and any other data you provide. We use this data to respond to your question or concern and to investigate it, in accordance with this Privacy Policy.

1.7 Data we collect by automated means
Technical data about your computer or device, such as your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other system data and platform types. Usage statistics about your interactions with the Services, including content accessed, time spent on pages or with the Service, pages visited, features used, search queries, clickstream data, date and time, and other data related to your use of the Services. An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on your IP address.

1.8 Data collected through vocational and personality tests
In the vocational and personality tests, you are asked a series of general questions. Based on your answers, your personality type and the natural impact you can have within the company, team, school, community, etc. will be automatically generated. The stored data refers to the answers you will provide, freely expressing your opinion and personal desires regarding your personal development.

1.9 Marketing and promotion
There is the possibility of having recorded sessions or participating in various interviews. With the consent of third parties, interviews, photos, videos or test results may be posted on the official INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) social media pages.

2. PURPOSE OF COLLECTING AND PROCESSING YOUR DATA
We use your data to take actions such as providing our services, communicating with you, resolving problems, ensuring against fraud and abuse, improving and updating our services, analyzing how people use our services, sending personalized advertising materials, as required by law or as necessary for security and integrity. We keep your data for as long as necessary to fulfill the purposes for which it was collected.

We use this data that we collect from your use of the services to:
To provide and administer the services, including to facilitate participation in educational content, display personalized content, and facilitate communication with other users (account data; shared content; learning data; system data; usage data; approximate geographic data);
To process payments to instructors and other third parties (student data regarding payment; instructor data regarding payment);
To process your requests and orders for educational content, products, certain services, information or features (account data; learning data; student data regarding payment; system data; communication and support); To communicate with you regarding your account (account data; distributed content; learning data; prize contests, promotions and surveys; system data; communication and support):
– Answering your questions and concerns;
– Sending you administrative messages and information, including messages from instructors, students and teaching assistants, notifications regarding changes to our service and updates to our agreements;
– Sending you information, such as via email or text messages, regarding your progress in courses and content, rewards programs, new services, new features, promotions, newsletters and other available content created by instructors (which you can opt out of at any time);
To manage your account and your account preferences and personalize your experience (account data; learning data; student payment data; instructor payment data; system data, usage data, cookie data);
To facilitate the technical operation of the services, including troubleshooting and resolving problems, providing services, and preventing fraud and abuse (account data; student payment data; instructor payment data; communication and support; system data; approximate geographic location);
Verify the identity of instructors (account data; instructor payment data);
To request feedback from users (account data; communication and assistance);
To market products, services, surveys and promotions (account data; learning data; prize competitions, promotions and surveys; cookie data);
To personalize advertising materials across multiple devices (cookie data);
To improve our services and develop new products, services and features (all data categories);
To analyze trends and traffic, monitor purchases and monitor usage data (account data; Learning Data; student payment data; communication and support; system data; usage data; approximate geographic data; cookie data);
To promote the services offered within the INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) as well as their quality.
According to the requirements of Law No. 363/2018 on the protection of individuals with regard to the processing of personal data by competent authorities for the purposes of preventing, detecting, investigating, prosecuting and combating crimes or the execution of penalties, educational and security measures, as well as on the free movement of such data, Law 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the provider is obliged to manage the personal data provided to it in a secure manner and only for the specified purposes.

3. SECURITY
INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB) takes appropriate security measures to protect against unauthorized access, modification, disclosure or destruction of your personal data that we collect and store. These measures vary depending on the type and degree of confidentiality of the data. However, unfortunately, no system can be 100% secured, so we cannot guarantee that communications between you and INTERGENERATIONAL AND CROSS-CULTURAL CAREER HUB (ICCAREERHUB), the services or any information you provide to us in connection with the data we collect through the services will be free from unauthorized access by third parties. Your password is an important part of our security system and it is your responsibility to protect it. You must not disclose your password to any third party and, if you believe that your password or account has been compromised, you must change it immediately.

4. RIGHTS OF PERSONS WHOSE PERSONAL DATA IS COLLECTED AND/OR PROCESSED
In accordance with the provisions of Regulation No. 6791/2016, data subjects have certain specific rights, as detailed below.
a) Right of access:
The data subject has the right to obtain from the operator confirmation as to whether or not personal data concerning him or her are being processed and, if so, access to the respective data in accordance with and under the conditions provided by law.
b) Right to rectification:
The data subject shall have the right to obtain from the controller, without undue delay, the rectification of inaccurate personal data concerning him or her. Taking into account the purposes for which the data were processed, the data subject shall have the right to obtain the completion of incomplete personal data, including by providing a supplementary statement.
c) Right to erasure of data ("right to be forgotten"):
The data subject has the right to obtain from the operator the erasure of personal data concerning him or her without undue delay, and the operator has the obligation to erase personal data without undue delay where the processing of personal data infringes the mandatory conditions provided for by law.
d) Right to restriction of processing:
The data subject has the right to obtain from the operator the restriction of processing under the conditions provided by law.
e) Right to data portability:
The data subject has the right to receive the personal data concerning him or her, which he or she has provided to the controller, in a structured, commonly used and machine-readable format and has the right to transmit these data to another controller, without hindrance from the controller to whom the personal data were provided, without thereby violating the obligation of confidentiality and/or non-competition.
f) Right to opposition:
At any time, the data subject has the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
g) The right not to be subject to a decision based solely on automated processing, including profiling:
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her, except in the situations expressly and restrictively provided for by law.

To exercise these rights, you can contact us by email at info@iccareerhub.com.